Frequently Asked Questions

Everything you need to know about your next ride.

How are Ari bikes shipped and do they require assembly?

All Ari bikes are professionally tuned and tested before shipping. They arrive 95% assembled in our custom 'Ride Ready' box; you typically only need to install the handlebars and front wheel.

What is the 'Love Where You Ride' guarantee?

We offer a 30-day risk-free trial. If you don't love your bike, you can return it within 30 days for a full refund, minus a flat-rate return shipping fee.

Do you offer financing options for high-performance bikes?

Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to ride now and pay over time.

How do I determine the correct frame size for my height?

You can use our interactive sizing chart on each product page or contact our Pro Support team for a personalized fit consultation based on your measurements and riding style.

What kind of warranty comes with an Ari bike frame?

We stand behind our craftsmanship with a Lifetime Warranty on all bike frames for the original owner, covering defects in materials and workmanship.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.